Player Wellbeing

Play Smart with slotsplus

At slotsplus, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming program gives every Filipino player the tools and knowledge to enjoy the platform without letting it become a problem.

Strictly 21 Years and Above Only — No Exceptions

Your Safety, Our Priority

slotsplus provides a full suite of responsible gaming tools that you can activate at any time — no questions asked. These features are built directly into your account and are available 24/7.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your slotsplus account. Once the limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly, but increases take 24 hours to take effect.

Loss Limits

Define the maximum amount you are comfortable losing within a set period. When your net losses hit the threshold, slotsplus will automatically restrict further play until the limit period expires. A practical way to keep your budget in check.

Session Time Limits

Set a reminder or a hard stop on how long you play in a single session. When your session time is up, slotsplus will notify you and, if you've set a hard limit, log you out automatically. Useful for players in Manila, Cebu, or anywhere who lose track of time.

Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, you cannot log in or place bets on slotsplus. This is a lighter alternative to full self-exclusion for players who just need some breathing room.

Self-Exclusion

If you feel your gambling is getting out of hand, you can request a self-exclusion of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully suspended and you cannot register a new account on slotsplus.

Reality Checks

Enable periodic pop-up reminders that show you how long you've been playing and your net win/loss for the session. These reality checks help you stay aware of your activity and make informed decisions about whether to continue playing.

21+ Policy — Strictly Enforced

Under Philippine law, online casino-style gambling is restricted to individuals who are 21 years of age or older. slotsplus takes this requirement seriously and enforces it at every stage of the player journey — from registration through to withdrawal.

During the KYC (Know Your Customer) verification process, all players are required to submit a valid government-issued ID — such as a Philippine passport, driver's license, SSS card, UMID, or PhilHealth ID — to confirm their identity and age. Accounts that cannot verify the 21+ requirement will be suspended immediately.

If you suspect that a minor is using the slotsplus platform, please report it to our support team right away at [email protected]. We will investigate and act on all reports promptly.

Underage gambling is illegal in the Philippines. Any account found to be operated by a person under 21 will be permanently closed and all funds will be handled in accordance with applicable Philippine law.

Accepted Age Verification IDs

Philippine Passport
Driver's License (LTO)
SSS / UMID Card
PhilHealth ID
Voter's ID (COMELEC)
Postal ID / National ID (PhilSys)

Warning Signs of Problem Gambling

Responsible gaming starts with self-awareness. slotsplus encourages all players to regularly check in with themselves. If any of the following sound familiar, it may be time to use our player protection tools or seek support.

Spending more money on gambling than you originally planned, or chasing losses by depositing more to try to win back what you lost.

Feeling restless, irritable, or anxious when you are not able to gamble, or when you try to cut down on your gaming activity.

Neglecting work, school, family responsibilities, or social activities in Manila, Cebu, Davao, or wherever you are — because of time spent gambling.

Borrowing money, selling personal belongings, or using funds meant for bills, rent, or daily expenses to fund your gambling activity.

Lying to family members or friends about how much time or money you spend on gambling, or hiding your gaming activity from loved ones.

Gambling as a way to escape stress, depression, anxiety, or personal problems rather than for entertainment and fun.

You are not alone. Problem gambling affects people from all walks of life across the Philippines. Recognizing the signs early is the first step toward getting back in control. slotsplus's support team is available 24/7 to help you activate any of our responsible gaming tools.

How to Self-Exclude on slotsplus

Self-exclusion is one of the most powerful responsible gaming tools available on slotsplus. When you self-exclude, your account is fully suspended for the duration you choose — and you will not be able to create a new account during that period. Here's how to do it:

1

Log in to your slotsplus account and navigate to the Responsible Gaming section in your account settings.

2

Select "Self-Exclusion" and choose your preferred exclusion period: 6 months, 1 year, 3 years, or permanent exclusion.

3

Confirm your request. Your account will be suspended immediately. You will receive a confirmation email at your registered address.

4

Need help? If you cannot access your account, contact our support team via live chat or email at [email protected] and we will process your self-exclusion request manually within 24 hours.

Self-exclusion is irreversible during the chosen period. Once activated, slotsplus will not lift the exclusion early under any circumstances. This is by design — to protect you.

Exclusion Period Options

Choose the self-exclusion duration that best fits your situation. All periods begin immediately upon confirmation.

6 Months
Short-term break to reset habits
1 Year
Medium-term exclusion for recovery
3 Years
Long-term commitment to change
Permanent
Irreversible — account closed forever

Ask Yourself These Questions

Honest self-reflection is a key part of responsible gaming. If you answer "yes" to two or more of the following questions, we strongly encourage you to use slotsplus's player protection tools or reach out for support.

Have you ever spent more money gambling on slotsplus than you originally intended to in a single session?

Have you ever tried to win back money you lost by continuing to play or depositing more funds?

Has gambling ever caused you to miss work, school, or important family events?

Have you ever borrowed money or used funds set aside for bills, groceries, or rent to gamble?

Do you feel anxious, irritable, or restless when you are unable to access slotsplus or other gambling platforms?

Have you hidden your gambling activity or the amount you spend from family members or close friends?

It's okay to ask for help. If your answers concern you, please contact our support team or reach out to a professional counseling service. slotsplus is here to support you — not just as a player, but as a person.

Responsible Gaming Resources

slotsplus supports the responsible gaming initiatives of the Philippine Amusement and Gaming Corporation (PAGCOR) and encourages players who need additional help to reach out to professional support services available in the Philippines.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program for all licensed operators in the Philippines. Players can contact PAGCOR directly for guidance on self-exclusion and problem gambling support.

NCMH Crisis Hotline

The National Center for Mental Health (NCMH) in the Philippines operates a 24/7 crisis hotline. If gambling-related stress is affecting your mental health, please reach out. The hotline number is 1553 (toll-free within the Philippines).

slotsplus Support Team

Our dedicated responsible gaming support team is available 24/7 via live chat on the slotsplus platform. You can also reach us by email at [email protected] to activate any player protection tool or request a self-exclusion.

Enjoy slotsplus — On Your Terms

Gaming on slotsplus should always be a source of fun and entertainment — never stress or financial pressure. Set your limits, play within your means, and enjoy everything slotsplus has to offer responsibly.

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slotsplus is committed to responsible gaming. Must be 21 years or older to play. If gambling stops being fun, please use our self-exclusion tools or contact support.